Liptosa have implemented protocols aimed at ensuring business continuity and to ensure the safety of everyone according to the recommendations of national and international health authorities. These measures will be continually reviewed and updated.
"Undoubtedly, although the priority of Liptosa is people's safety and health, we are working to guarantee the continuity of our activity in this difficult time in which, as a company in the primary sector dedicated to animal nutrition, Liptosa becomes an indispensable part of society towards maintaining the efficiency and security of food supply.
We will continue working at the best possible performance to ensure, as long as is possible, that our manufacturing processes are not altered and continue providing the best service. At the moment, Spanish seaports are operating, although the operation is becoming arduous since, in many cases, the authorities work remotely or are working with limited employees.
Due to possible restrictions in logistics and seaports, delivery times may be longer than usual. If necessary, the Government of Spain will establish "sanitary corridors" for supplies for the primary sector, including feed factories and farms. In those cases that documentation issued by third parties (such as legalisations) are requested, things will depend on the terms and the situation of Liptosa's external organisations.
Customer reference contacts at Liptosa will have permanent contact with customers and will keep you up to date with the relevant news that we may receive.
To ensure optimal service, whenever possible, we ask you to place your orders between four-to-five weeks in advance. This will allow Liptosa to estimate a forecast. After that, the commercial agent responsible for your account will ask you for a formal confirmation, to know if the order is in conformity, without changes in both products and the deadline before being included in manufacturing (7- 15 days before leaving the factory).
We appreciate the work of all public services, especially health professionals, in these difficult times and we trust and appeal to everyone to get out of this situation as soon as possible.
Thank you all for your understanding and collaboration/ We remain at your entire disposal for any questions or queries
Sincerely,
Ewa Sujka / Antonio Martínez
Commercial Director / Executive Director"
